Get in Touch With Us

Got a question about one of our reviews, spotted something that needs updating, or want to flag a concern about a non GamStop casino we've covered? This page explains how to reach the Non Gamstop Casinos team and what you can expect once you do.

How to Get in Touch

Email is the best way to reach us. Send your message to [email protected] and a member of the team will read it in full before replying. We do not rely on automated responses to handle enquiries — every message gets a genuine reply from someone who has actually looked into it.

If you can, tell us briefly what your message is about. Whether it concerns a bonus term, a payment issue you've read about, or a general question about how we assess sites like our list of non GamStop casinos, a short summary at the top of your message helps us route it to the right person and reply faster.

What Readers Usually Contact Us About

• Questions about our reviews — if you want more detail on how we assessed a welcome offer, wagering requirement, or withdrawal process for any casino we cover, ask and we'll explain our reasoning.
• Corrections — bonus terms, minimum deposits and licensing details at overseas casinos change without much notice. If you believe something on the site is out of date or inaccurate, let us know and we'll check it against current sources.
• Content suggestions — if there's a payment method, game category or aspect of non GamStop casinos you'd like us to cover in more depth, we're happy to hear ideas from readers doing their own research.
• Site or technical issues — if a page isn't loading correctly or a link on the site is broken, please describe what you saw and which page you were on.
• Concerns about gambling harm — if you or someone you know is struggling with gambling, please say so in your message. We can point you towards GamCare and other UK support services, though we are not a substitute for professional help.

A Word on What We Can and Can't Help With

We can explain how our editorial process works, clarify terms mentioned in our content, and correct genuine factual errors. What we cannot do is intervene in a dispute between a reader and a casino operator, process withdrawals, verify an account, or guarantee any outcome from a bonus or wager. If you have an unresolved issue with a specific casino — a delayed withdrawal, a rejected bonus, or a KYC check that's dragging on — that needs to go through the casino's own complaints procedure or, where relevant, the licensing authority named in its terms.

Because many of the sites covered on spokeshed.co.uk operate under licences issued outside Great Britain rather than by the UK Gambling Commission, the usual UK dispute-resolution routes may not apply in the same way. We explain this distinction in more detail on our main comparison page, and it's worth reading before you contact any casino directly about a problem.

Response Times and What Happens Next

We aim to reply within two working days. During busier periods — for example after a major update to our rankings — it can occasionally take a little longer, and we'd rather give you a considered answer than a rushed one. Every enquiry is read by a person, not filtered by a bot, and where a question needs input from more than one team member we'll say so rather than leave you waiting without explanation.

Keeping Our Content Accurate

Reader feedback is one of the ways we keep bonus terms, payment details and licensing information current on this site. Casino offers, wagering requirements and withdrawal rules change regularly, and if something you've experienced doesn't match what we've published, we want to know. Corrections raised by readers are checked against the operator's own terms before we update anything, so please include as much detail as you can — the casino name, the specific term, and where you encountered it.

Thank you for taking the time to read this far. Whether it's a quick question or a detailed correction, we're glad to hear from you.